Troubleshooting Cashback Issues

What to do when cashback doesn’t appear

Mekha Krishnan M

Last Update a year ago

If your cashback didn’t track or confirm, here are the likely causes:


  • You used an ad blocker or another coupon site.

  • Items were added to cart before visiting through IndianCashback.

  • You used incognito mode or switched tabs during checkout.

  • The order was cancelled or returned.

  • The store or deal was part of an exception list (e.g., mobile recharges).


Follow all best practices for a smoother cashback experience, and contact support if you still face issues.

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